| Some Questions to Ask… |
The Dust Collectors |
| Does the service contractor provide you with a written estimate that clearly defines the scope of work with the cost? |
Yes |
| The Dust Collectors puts all proposals in writing and we work with our clients to create a custom cleaning solution for their unique business. This includes the scope of work and cost for each service. |
| Does the contractor offer a written guarantee for quality? |
Yes |
| If at any time you are not satisfied with the quality of the cleaning service, we will correct the problem within 24 hours of being notified or that service is FREE. |
| Can the contractor provide PROOF of insurance for worker's compensation and general liability? |
Yes |
| The Dust Collectors is registered in the state of New Jersey, complies with all employment and tax laws, and will gladly provide proof of insurance. |
| Does the contractor have an adequate staff of reliable employees in case the regular cleaner is sick or unavailable? |
Yes |
| We have a professional, reliable staff that more than adequately serves our customer's needs. Our commitment to hiring, training, and developing quality people has led us to having a much higher retention level than others in our industry. |
| Does the contractor use employees (versus sub-contractors) to clean your facility? |
Yes |
| All team members who perform cleaning services are employees of The Dust Collectors, not sub-contractors. In addition, our 5-step hiring system helps us bring on and develop people that fit our company culture and core values – professionalism, reliability and integrity. |
| Does your provider have a quality assurance program that includes on-site spot checks by managers? |
Yes |
| Our quality assurance program includes on-site spot checks by managers, phone surveys and periodic quality assurance calls. |
| Does the contractor use a customized checklist at each visit to ensure each job is cleaned consistently? |
Yes |
| All clients have a custom checklist unique to their business – and employees follow this checklist on each visit, so little details are not overlooked. |
| Has the contractor been in business for more than three years? |
Yes |
| We have been serving business customers in southern New Jersey for over 10 years |
